The mobility solutions segment offers our customers Software as a Service solutions, such as fleet management, work time management, transport management, location-based products, navigation apps and tax refund services.
Our services
After customers are introduced to Eurowag through the payment solutions products, we are then able to cross-sell and up-sell mobility solutions. This allows us to increase retention, extend customer lifetime value and gain access to additional datasets.
Through our fleet management solutions, dispatchers and drivers gain insight into their vehicles. By monitoring maintenance schedules and tracking fuel usage, driving times, loads and other metrics, they can improve efficiency, which in turn leads to reductions in costs and emissions, thus ensuring an environmentally conscious approach to fleet operations.
- In 2025, we advanced our Fleet Management Solutions ("FMS") in Eurowag Office with enhancements designed to improve efficiency, compliance, and customer value.
- Our Route Planner received major upgrades, including AI-based cost calculations for fuel, tolls, and operational expenses, improved User Experience, CO₂ and fuel consumption metrics, and tighter integration with Transport Orders
- Fuel Management improvements include probe integration, advanced analytics, reporting, and stronger validation to prevent errors and fraud
- Live Map capabilities were expanded, offering full acceptance network visibility, fuel price insights, clustering, road restrictions, incidents, Street View, and enhanced real-time tracking of vehicles and trailers
- Telematics intelligence and alerts were strengthened, delivering better visibility of operational events and richer reporting, including multi-day trips
- Tacho Remote, enabling fleets to download tachograph and driver card data remotely, reducing administrative effort and supporting compliance, with multi-company support and growing commercial adoption
We offer work time management through proprietary software, which enable customers to ensure they are operating effectively according to current local legislation. In 2024, the infringement module included in the new tachograph solution allowed users to monitor drivers’ work time violations, with each infringement marked with a level of seriousness based on EU regulations.
Work Time Management ("WTM") features allow monitoring of infringements, reporting, and live-map planning to ensure driving‑time compliance.
Through transport management software, users can plan transportation routes, delivery co-ordination and driver control. Through order acceptance, monitoring delivery, and settlement and reporting, the software streamlines end-to-end order management, and automates all logistics processes.
Our tax refund services are available to customers in the 27 EU member states, as well as in the UK, Norway, Turkey, Serbia and North Macedonia. The services include tax refund on standard VAT, partial excise duty refund, pre-financed VAT and advanced payment of excise duty.
In Financial Services we broadened our payment network and capabilities across closed and open-loop systems, including integration with Visa. We also piloted FlexiPay, which is an innovative digital solution that allows customers to have more control and extend their payment terms.
Customer benefits
By using all our services, fleet owners gain a comprehensive view that allows them to manage their operations seamlessly. They can streamline processes, from regulatory compliance to freight management, which in turn improves overall efficiency.
By relying on work time management for regulatory support, companies can ensure they stay compliant with the ever-changing regulations within the CRT sector. This will reduce the risk of penalties and disputes with authorities.
By using the upgraded transport order planner and the transport management navigator’s integration with telematics, companies can optimise routes, monitor vehicle status and automatically update order status.
By automating tasks such as route editing, load allocation and order management, companies can reduce manual effort, minimise errors and accelerate the decision-making process.
By taking advantage of our product offering and integrating all products in their operations, transport companies can see increased revenue opportunities, as they can handle more orders, attract new customers and expand market reach. Features like the Driver mobile application can enhance communication, transparency and collaboration between drivers, which improves service quality and customer loyalty.
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